Diana Moss was quoted in the Fall 2017 The American Prospect story UNFRIENDLY SKIES.
“If you have smaller entrants that can step up, that’s good to inject competitive discipline,” says Diana Moss of the American Antitrust Institute. ” worry that with so few low-cost carriers, we don’t have that dynamic.”
“Few of these cost savings are being realized,” Moss said. “The behemoth airline with a behemoth IT system is not working well.”